 |
|
| SUPPORT |
|
|
|
| Chroma offers total solutions in selling the highest
quality instrumentation available and service. That begins
with the first call to Chroma and continues after the
sale through long-term product support.Our sales and service
personnel work closely to help you make the best selections
for your applications. Then we help you maximize your
investment by ensuring optimum equipment performance.All
this is accomplished through customer support programs
ranging from training to product installations and a variety
of maintenance plans. |
|
|
|
|
|
| Warranty
Service |
|
|
|
| CHROMA ATE INC. warrants its instruments against all
defects in workmanship and material. If you should experience
a problem with your instrument, our technicians are available
to help you over the phone, or find the nearest service
support for timely repair. |
|
|
|
|
|
| Calibration
and Repair Service |
|
|
|
| Whatever your test and measurement hardware support
needs, Chroma can provide a reliable, cost-effective support
selection that you can trust to reduce downtime and get
you back to business swiftly. |
|
|
|
|
|
|
|
| Service
Warranty |
|
|
|
Chroma service is unconditionally warranted for 90 days,
except for disposables such as batteries and lamps, abuse
and damage.
All calibrations are traceable to National Standards like
CNLA. |
|
|
|
|
|
| Customer-site
Installations |
|
|
|
| Chroma provides on-site installations for most Chroma-configured
systems. Your Chroma service person will set up your product
to meet all operating specifications. Contact your local
sales and service office or sales agency for more information. |
|
|
|
|
|
| Replacement
Parts |
|
|
|
| Reduce your inventory and free up your technical staff
by taking advantage of our repair exchange modules and
board assemblies. Simply call or FAX in your purchase
order and Chroma will send you a replacement part. |
|
|
|
|
|
| Training |
|
|
|
| Chroma provides formal training courses to help you
get up to speed and make the most of our products. |
|
|
|
|
|
| Technical
Support |
|
|
|
| Chroma provides high quality technical support on applications,
operation, measurement specification, hardware, and software,
by expert Application engineers. Contact us for more information. |
|
|
|
|
|
| Long
Term Product Support |
|
|
|
| Chroma supports its instruments for a period of five
to ten years beyond the end of production (depending upon
the instrument), and wherever possible, we make an effort
to support our instruments for much longer time. |
|
|
|
|
|
|
